Our Commitment to our Patients
- Access: To provide a range of appointments with a healthcare professional (GP, Nurse, Pharmacist, Physiotherapist etc.), either urgently or up to four weeks in advance as appropriate.
- Clinical Care: To provide the most appropriate care to every patient dependent upon their individual circumstances and to access relevant additional services as necessary.
- Communication: To provide clear and accurate information about services and procedures in a timely and accessible format.
- Respect: To treat all patients with dignity, respect and courtesy regardless of gender, age, ethnicity or sexuality.
Performance Update 2022
During the period 16th May 2022 to 10th July 2022, our clinicians and supporting staff managed to undertake 11023 appointments. Of this number 8205 (74%) were delivered face to face. Whilst we appreciate the difficulties some of our patients have trying to source an appointment, we are always reviewing our systems to maximise the amount of appointments we can offer, tailored to your preference.