For up to date guidance visit or NHS 111 online 

The Practice is open 8am - 6pm Monday - Friday during Covid-19. On Mondays, Tuesday and Thursdays we hold an early morning staff briefing to ensure our practice team are aware of all recent updates and changes to ensure we keep you and them safe and informed. If you need to contact the surgery and the matter is not urgent, please ring from 8:15am on these days. Please only visit the surgery in person if you have a booked face to face appointment. For your safety and that of our staff, we want to discourage people queuing and waiting. Thank you for your patience.

We are here for you - please do not put off contacting us

If you have a health concern we are open and here to help you. Please do not come to the surgery in person unless we ask you to do so. Initially please use Doctorlink online triage or book a routine GP Telephone Appointment. You can book these online or by telephoning us. Where you have been asked to attend in person there is an option to wait in the car to be called for your appointment. We ask you to wear a face covering and your temperature will be taken in the foyer. Please be assured strict social distancing is in place throughout the surgery and all equipment is thoroughly cleaned inbetween face to face appointments with staff changing their PPE and undertaking rigorous handwashing.

Back to school

Public Health England have produced some leaflets to give advice about returning to both primary and secondary schools. See this one for Primary schools and this for Secondary schools.

Be Cautious about Cancer

Please click here for symptoms to be aware of. Quick assessment means faster reassurance if all is well. If there is a problem, an earlier diagnosis means a better chance of a full recovery. We cannot stress this enough and urge you not to delay getting in touch with us if you have any concerns. If your smear test is due, please do not delay booking this very important procedure.

Current Government Guidance for Everyone

Guidance around coping in the heat

  • Look out for older people and others who may find it more difficult to stay cool and hydrated in hot weather – stay #WeatherAware. Many people who are at higher risk of ill health due to the hot weather are also at higher risk of severe illness from coronavirus (COVID-19)
  • It’s important to check that older friends, family & neighbours are coping during the hot weather but you’ll need to do things differently this summer - Keep in touch over the phone and follow the guidance on how to safely care for others #BeattheHeat
  • If you need to provide direct care for someone at risk from the hot weather, follow the COVID-19 guidance on providing care to family or friends. Wash your hands regularly and don’t visit at all if you are unwell - make alternative arrangements for their care #BeattheHeat
  • Drink plenty of fluids and avoid excess alcohol during the hot weather. Stay #WeatherAware

Symptoms - Update at 30th July 2020

You should self-isolate if you develop a new continuous cough or fever or anosmia.

Anosmia is the loss of or a change in your normal sense of smell. It can also affect your sense of taste as the two are closely linked.

The individual’s households should also self-isolate for 14 days as per the current guidelines and the individual should stay at home for 10 days, or longer if they still have symptoms other than cough or loss of sense of smell.

Sharing Medical Records

Please note to help with your care by services such as NHS 111 we will be sharing some of your medical record to ensure you get the right treatment for you personally during this difficult time. This is known as the Summary Care Record Additional Information. If you have not consented to the Summary Care Record this will remain in place.

Royal United Hospital (RUH), Bath

Please click here for the RUH website, if you are discharged during COVID 19 from A&E or the hospital you may find these leaflets useful Discharge from A&E and Discharge from hospital.



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